User's guide

Sizes
Item Colors
Ounces (oz)
Member registration
  • If you cannot complete the member registration
  • When you cannot log in
  • If you forgot your password
  • If you register twice
Changes of registered information
Bookmark function
Use situations
  • Recommended browser
  • Recommended screen size
  • Recommended connection speed
  • Browser environment
Confirmation of order Status
Canceling or modifying products
Errors
Additional orders
Wholesale
Payment methods
PayPal
COD
Bank Transfers
List of our designated banks

  • Mitsui-Sumitomo Bank

  • Mitsubishi-UFJ Bank

  • Japan net bank

  • Rakuten Bank
Changes of Payment
Issuing of receipts
  • If you pay by COD

    MCS INC. (Submitting receipts of Hoimi) Nana Building 6F, Yanagibashi 1-32-7, Taito-ku, Tokyo, 111-0052

  • If you pay using PayPal or by Bank transfer
Delivery information
Shipping and Handling
Delivery days
Delivery times
Failure to receive product(s)
Mail shipping
Before using the product
  • Checking items on arrival
  • Product washing.
Returns
Defective products

Checked items

Bookmarked items