The size list and notations used in Hoimi are as follow.
At Hoimi the dimensions of each item have been written in the manufacturer's catalog notation.
We recommend that you compare the dimensions with your T-shirts before buying.
For XXL size the print may be smaller than the sample image because of the relation between body size and the printable range.
There are also cases where the size notation on Hoimi and the size of the products tag are different depending on the type of body.
(ex: GS-GL size of 5.6oz Tshirts etc.)
Please note that a slight error could occur in the product dimensions and notations from the production lot.
* For more information about the shape of the body please refer to " About the print and item ".
At Hoimi the color of products is written in English as follows. For some colors please keep in mind that they may differ from the manufacturer's formal color name.
Please refer to the product for the actual color.
Please note that for body colors we are using the pictures provided by the manufacturer. However it will largely depend on your monitors brightness and settings. Some color differences may occur between the products and images.
Depending on the body type there may be no different oz. T-shirt body.
Ounce is a unit of weight (1oz = about 28g). Generally as the oz. becomes higher the fabric of the body becomes thicker.
At Hoimi we do not take any fees for member registration and all services are available immediately after completing registration.
When buying off of Hoimi you must be registered as a member, please go to the "New Member registration" from here .
In this case you may have entered information incorrectly. Please check the errors displayed in red lettering.
Please note that you cannot complete multiple registrations of the same email address.
We think that you may have entered the password or ID incorrectly, or that your member registration was not completed.
If you cannot log in despite having already registered, the input ID or password may not be correct. Please refer to "When you forget the password".
Customers who have not yet registered please go to "New Member registration" from here .
If you have forgotten your password please re-issue the password from here .
There is no problem with the same customer registering again, but you will need a different email address for the second registration.
Any changes to your registration information can be made from "Change of customer information" in the
You can change the registration data (email address, password, etc.).
Also you can remove and fix the "Registered address" that you have registered for previous purchases.
You can Bookmark up to 80 products. You will be able to see them from the bottom menu "Bookmarked items".
To Bookmark please click on the button (shown on the right) in the Product detail page or category page, etc.
Change or deletion of Bookmarked products can be done in the " My page ".
Also Bookmarks have been linked with Hoimi Mobile for mobile phones. In your spare time Bookmark your favorite items on your mobile and after you've gone home you can buy them on your PC.
At Hoimi we recommend that you use the following environment to use the site most comfortably.
When viewed in a browser older than the above the site may not be displayed correctly.
More than 1024 * 768 pixels
At Hoimi for customer's comfortable shopping environment we use asynchronous communication (AJAX) on the server.
Also in some places we use the "Cookie" feature. Please enable this in your browser's "Cookie settings".
After completing your order you can check your order contents at the
If the status of the order is "Order accepted" you can change the contents of the order.
If the status of the order becomes "Confirmed order" you cannot change the order.
if the status of your order is "Order accepted" you can change the product size, color, or cancel the order.
If the status of the order becomes "Confirmed order", you cannot change the order.
The timing of the order status change will vary due to congestion, order date, or payment method.
After the status becomes "Confirmed order" we cannot accept cancellation or changes to your order.
If an error message is displayed in the process of purchasing or browsing products, the data may not have been processed. Please access this site again after closing the browser.
If the same error occurs again. Please contact firstname.lastname@example.org.
Combining multiple orders after order completion cannot be performed.
Before completing your order please be sure to check the order carefully.
In principle Hoimi does not do wholesale requests.
If you received permission from the designer in advance to be sold at your stores, it may be possible. However wholesale discount prices are not supported.
Furthermore, the unauthorized resale of Hoimi products is strictly prohibited.
Payment options on Hoimi are "PayPal (credit card)", "COD", and "bank transfer".
PayPal is a standard worldwide wallet service that corresponds to the region, and accepts 21 currencies with 190 countries.
Individual data that you input is preserved only in PayPal. The credit cards you can use are listed on the right.
If your subtotal is 8
Please note that you cannot use installments and revolving payments, and that you cannot cancel your order after settlement.
You must pay when you receive the product(s) from the carrying company.
Separately it costs 432 JPY as a cash on delivery commission.
* Shipping outside of Japan is not available.
* In some areas COD is not available. We may ask those that are in those areas to change to bank transfer later. Please be forewarned.
If your subtotal is 30,000 JPY or more you cannot use COD.
Please transfer it to our account after your order. Payment fee will be payable by the customer. After confirming the customer's payment we will send the product(s) to you.
Bank accounts have also been described in the order confirmation email.
After you order if there are no transfers within eight working days we may cancel the order.
If the names of the orders and bank transfers are different please provide the name of the bank transfer on the input field below.
After completing your order you can change your payment method at the
If the status of the order becomes "Confirmed order", you cannot change the payment method.
PayPal payments also cannot be changed because of PayPals payment system.
You will receive from the shipping company an official receipt (Containing the name of our company).
If you need a receipt issued from us please send the receipt of the shipping company and the return Stamp (80 JPY) to the address below.
MCS INC. (Submitting receipts of Hoimi) Nana Building 6F, Yanagibashi 1-32-7, Taito-ku, Tokyo, 111-0052
Customers who pay by bank transfer or PayPal who need a receipt please contact us before we ship the product(s). We will send you a receipt with the shipment.
If you want a receipt issued from us after shipping the product(s) you will need a return stamp (80 JPY).
Write the total amount, your name, your address, and order number with an enclosed stamp for returning please send to the address above.
If you pay through bank transfer the transfer certificate issued by financial institutions will be treated as the receipt. If the names of the bank transfer and the name on the receipt are different please note that the issuance of receipts is not allowed. Also for International Shipping receipts can not be issued.
Hoimi's products are shipped by post office in Japan. Also Hoimi's products are shipped Internationally by E packet.
If you want to confirm the shipment status please check from " Post office Baggage Inquiry " (For domestic shipping).
For International shipping you may not be able to track the product(s) from your Country. For details, please see " International shipping Guide ".
Stopping products at the Shipping Company's office is not accepted.
For information about changes of delivery address after we have shipped for some inquiries please directly contact the nearest post office (Domestic) or local post office (International).
Excepting Okinawa Prefecture, and some other outlying areas we deliver products at a flat rate of
The delivery fee to Okinawa Prefecture and some outlying areas is
* If you have purchased over a certain amount you will receive free shipping. Please check here for details.
International shipping charges varies by the region and product weight. For details please refer to " International shipping Guide ".
Also if you order with COD you will pay a COD fee in addition to the product(s) price. Please refer to " COD fees ".
If the shipment is in Japan the delivery will be 1-3 days after shipment.
Please refer to this Map to roughly see the approximate number of days after shipment that you will receive the product.
If your ordered products have not arrived after more than 5 days from receiving the email please contact email@example.com.
For International shipping delivery days please refer to " International Shipping Guide ".
You can specify the arrival time you want (Domestic Shipping only). Hours available for selection are as follows.
Please note that the arrival time of the product(s) may be delayed depending on external circumstances such as traffic congestion.
We can only respond in Japan.
* Please note that in the following cases you may not be able to specify a time. Please be forewarned
Customers who live in regions that cannot specify delivery times will have products delivered as "Not specified".
Time you can receive the products will be 14 days from the date of shipping.
If you are absent the shipping company will leave a notification. Please contact the shipping company and be sure to pick up the product(s).
If unreceived by the deadline once the products are returned to us.
Re-delivery of products will be borne by the customer.
If you cannot receive the products due to unavoidable circumstances please contact " firstname.lastname@example.org" in advance.
* We may refuse to resend.
* Reshipment date cannot be specified.
Denying receipt of product(s) is a serious violation of the contract. Please be sure to pick up the product(s).
Please note that if you refuse receipt of COD products we may take measures that ban the use of the site and legislative measures against you.
In addition to normal shipping we can also ship by Yamato Transport mail (Only in Japan).
We will be able to deliver in 350JPY uniformly to the Country of Japan including islands of Okinawa region.
The deliveryman will post it at your house so you can receive it even if you are absent.
It may take more time to deliver than usual. In addition there is no compensation in case of delivery problems. For more details when ordering please read "Important Notes on the mail".
The amount that fits in1 packing depends on the contents of your order.
When you receive the product(s) please make sure that there are no defects.
Please contact us within 7 days of delivery if the product(s) are "Defective goods" or "The product ordered is different". Only then can we accept a return or send an exchange.
Used or washed products cannot be accepted, returned, or exchanged, even within seven days.
For inquiries about returns, please contact us from email@example.com.
For printed products we recommend washing alone and not with other colored clothing before using the product(s). Please wash with a small amount of detergent if worn by children that have sensitive skin, please be warned.
The return of goods is possible only when goods are inferior or if a different product arrives.
Returns and exchanges for your convenience (unsuitable sizes, different from your image, and wrong orders etc.) are not accepted.
Some errors in dimensions or differences from the color image cannot be accepted as a return or exchange.
Also "Cooling off" is a system applied to door-to-door selling. Therefore Please note that this does not apply to Internet sales.
If the products are inferior goods, or if a different product arrives we will replace it as soon as possible.
If we have no replacement products we will refund the products price. Also if the following is true, we will not accept returns or exchanges.
For information on our returns within 7 days of delivery. Please contact
We will explain how to complete a return.
* We will check the poor portion of the returned product, and answer you by email.
* Inspection results show that the defect was not caused by Hoimi or if there are no defects at all, we will return the product(s) to you.
* If not promptly returned we may end the correspondence period.